00434cam\a2200169\u\4500 20433 20210413151456.0 160721b2009\\\\xx\\\\\\\\\\\\000\0\eng\d 0201484080 CH-GeUNH eng Smith, Douglas K. Taking charge of change : 10 principles for managing people and performance / Douglas K. Smith Reading, MA: Addison-Wesley, 1996 English ORGANIZATIONAL CHANGE ORGANIZATIONAL EFFECTIVENESS LEADERSHIP OHCHR HRE HRE/GTM/4/10 HRE Collection BOOK Books