00581cam\a2200193\u\4500 20481 20190715162346.0 160817b2009\\\\xx\\\\\\\\\\\\000\0\eng\d 9781906610548 CH-GeUNH eng Townsend, John Trainer's pocketbook : a pocketful of tips and techniques and tools for trainers, instructors, teachers and group leaders / illustrations by Phil Hailstone 11th ed. Alresford, United Kingdom: Management Pocketbooks Ltd, 2013 English TEACHING/TRAINING GUIDES MANUALS/HANDBOOKS TEACHERS Hailstone, Phil OHCHR HRE HRE/GTM/1/10.2 HRE Collection BOOK Teaching materials, manuals