@article{23184,
      author = {Donovan, Paul and Townsend, John and Hailstone, Phil},
      url = {http://searchlibrary.ohchr.org/record/23184},
      title = {The training needs analysis pocketbook : a pocketful of  tips, tools and techniques for training professionals - to  ensure that people development solutions are tied to their  organisations's strategic plans and objectives /},
      recid = {23184},
}